PRIVACY & TERMS

COMPANY DETAILS

1. INFORMATION WE COLLECT

We collect information you provide directly to us, such as when you sign up for our newsletter, place a pre-order, or contact us. This may include your name, email address, shipping address, and payment information.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to process orders, send you updates about your orders, communicate with you about products and promotions, and improve our services.

3. INFORMATION SHARING

We do not sell, trade, or rent your personal information to third parties. We may share your information with the following service providers who assist us in operating our website and conducting our business:

• Payment processors (for secure transaction handling)
• Shipping and logistics partners (for order fulfillment)
• Email service providers (for order confirmations and updates)
• Analytics providers (for website performance insights)
• Cloud hosting services (for website infrastructure)

4. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Financial and transaction records are retained for 7 years in accordance with legal and accounting requirements.

5. DATA SECURITY

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. COOKIES

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Analyze website traffic and usage patterns (Google Analytics)
• Remember your preferences and settings
• Understand how visitors interact with our site
• Improve our website performance and user experience

You can set your browser to refuse cookies, but some features may not function properly.

7. YOUR RIGHTS

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us.

8. LEGAL BASIS FOR PROCESSING (GDPR)

We process your personal data based on the following legal grounds:

• Contract fulfillment — to process and deliver your orders.
• Consent — when you voluntarily subscribe to newsletters or marketing.
• Legitimate interest — to improve our website, prevent fraud, and provide customer support.

9. CHANGES TO THIS POLICY

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. PRODUCT LIABILITY DISCLAIMER

Lock'N mounts are designed and tested for secure camera attachment. However, we are not responsible for any damage, loss, or injury resulting from the use of our products, including but not limited to lost or damaged cameras, equipment, or personal injury. Users assume all risk associated with the use of our mounts.

The user is responsible for ensuring proper installation, compatibility with their equipment, and regular inspection of all mounting components before use. Improper installation or modifications may result in equipment loss or failure. Always follow the installation instructions provided with your mount.

11. CONTACT US

If you have any questions about this privacy policy, please contact us.